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HopeCityOKC.Church Shipping Policy

Last Updated: 02/06/2024

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Thank you for choosing HopeCityOKC.Church for your spiritual resources and merchandise. This Shipping Policy outlines the terms and conditions of shipping for orders placed on our website.

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Processing Time:

• Orders are typically processed within 1-2 business days (Monday to Friday) after payment confirmation.

• Please note that processing times may vary during peak seasons, holidays, or special promotions.

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Shipping Methods:

• We offer standard shipping for all orders within the United States.

• At this time, we do not offer international shipping.

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Shipping Rates:

• Shipping rates are calculated based on the total weight of your order and your shipping address.

• Shipping costs will be displayed at checkout before completing your purchase.

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Estimated Delivery Times:

• Standard shipping within the United States usually takes 3-7 business days after processing.

• Please note that these are estimated delivery times, and actual delivery may vary due to carrier delays or unforeseen circumstances.

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Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.

• You can track your order using the provided tracking number on the carrier's website.

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Shipping Delays:

• HopeCityOKC.Church is not responsible for delays caused by natural disasters, weather conditions, customs delays, or other unforeseen circumstances.

• If there is a significant delay with your order, please contact our customer support team for assistance.

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Address Accuracy:

• It is the responsibility of the customer to provide accurate shipping information.

• HopeCityOKC.Church is not responsible for orders delivered to incorrect addresses due to customer error.

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Lost or Stolen Packages:

• HopeCityOKC.Church is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

• Please ensure that your shipping address is secure and consider using a delivery location where someone can receive the package.

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Returns Due to Incorrect Address:

• If a package is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for the cost of reshipping.

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Contact Information:

• For any inquiries regarding your order or shipping, please contact our customer support team at hello@hopecityokc.church

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HopeCityOKC.Church reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for changes.

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Thank you for choosing HopeCityOKC.Church!